![]() In all cases, it’s usually a great idea – and generally easy to accomplish too – to just level up your starting heroes well above the enemy number. This will give you a massive advantage in battle and score you an easy win. Of course, in most cases, you don’t have to do this: you will usually be able to defeat enemies even if you are a few levels behind them. But these battles will be longer and you will lose more time. No reason to do this when XP is aplenty, especially early on when you don’t have a on of heroes to choose from anyway. Think about team compositionĪfter clearing World 2 in the game, you will have to seriously consider your team’s composition. Please use VSI self-service and only contact the Helpdesk if this service does not provide the information you require.You will also most likely have several options available by this time, even as a free to play player, especially if you didn’t put those free gems to waste. Vetting Status Information ( VSI) requests We would also like to remind you of the types of enquiries that should be directed to our other points of contact rather than the UKSV Helpdesk: Enquiry We would also like to remind you of the types of enquiries that should be directed to our other points of contact: Enquiries Process If you are unable to log into the portal it is advisable to use ‘Forgotten Username’ before attempting to use ‘Forgotten Password’. This is a self-service function that will need to be done on the portal. Please also note that the Helpdesk is also unable to view or reset PINs, Passwords or Usernames. Security Appraisal Forms (SAFs) should be submitted via the sponsor portal if possible, please refer to the guidance here. Please note that a Change of Personal Circumstances ( CPC) should now be submitted via the NSVS portal and not to the Helpdesk unless your organisation has alternative arrangements as set out in this guidance. If you are calling in response to receiving a Reminder Email requesting urgent action - please fully check your Spam / Junk folders for the original request, before contacting the UKSV Helpdesk. Without the above information the UKSV Helpdesk is unable to respond to emails received and this will delay responses to your queries.
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